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Eric Yaverbaum
Public Relations for Dummies

PR secrets for making a splash with your brandPublic relations (PR) is about building a great reputation for a brand, a product, or even a person. Public Relations For Dummies is a crash course on strateg…

lieferbar innerhalb 1-2 Wochen
Buch
Aktueller Preis: EUR 23,42

Fred Selnes, Michael D Johnson
Customer Portfolio Management

How to create value with all the customers in a portfolio, from the stronger relationships that increase profit margins to the weaker relationships that increase scale.Which would you rather have: a small…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 27,41

Adam Brotman, Andy Sack
AI First

"What does the rapid rise and astonishing rate of improvement of AI mean for brands in the next five years? Listen to what OpenAI CEO Sam Altman told authors Adam Brotman and Andy Sack when he met th…

lieferbar innerhalb 1-2 Wochen
Buch
Aktueller Preis: EUR 29,92

B Joseph Pine II
The Transformation Economy

From the author who defined the Experience Economy comes the next big shift: the Transformation Economy.A fundamental economic shift is emerging. Goods, services--even memorable experiences--are no longer…

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Buch
Aktueller Preis: EUR 29,42

Mathias Weber
Customer-Committed

The customer experience makes the difference.- Strategy: Establishing the foundation of a customer-connected organization.- Shaping the transformation to a customer-connected organization.- Creating custo…

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Buch
Aktueller Preis: EUR 74,66

David Kean, Louisa Clarke
Networking for Introverts

Master the art of networking on your own termsTailored for those who prefer thoughtful, meaningful connections over small talk, this book transforms the often-dreaded experience of networking into somethi…

lieferbar in mind. 4 Wochen
Buch
Aktueller Preis: EUR 16,95

Joern Schlimm
Customer Engagement Strategy

Deliver lasting customer value through data-led, technology-enhanced engagement strategies. Customer Engagement Strategy by Joern Schlimm is a strategic guide for senior decision-makers who want to move b…

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Joern Schlimm
Customer Engagement Strategy

Deliver lasting customer value through data-led, technology-enhanced engagement strategies. Customer Engagement Strategy by Joern Schlimm is a strategic guide for senior decision-makers who want to move b…

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Buch

Anthony M. Kent, Anne Peirson-Smith, Yuri Siregar
Customer Journeys in Fashion

This book explores emerging and alternative customer journeys in fashion. Customer journeys are typically defined by decision-making in three stages, pre-purchase, purchase and post-purchase that have a w…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 170,69

Marco Bertini, Oded Koenigsberg, Elie Ofek
Unlocking Customer Advantage

Discover how to capitalize on what makes your business -- and its products -- truly valuable to customersIn Pay Back: Turning Customer Value into Lasting Revenue, a team of veteran business strategy thoug…

lieferbar ab 12.5.2026.
Buch
Aktueller Preis: EUR 32,40

Milena Hake
Shopping in Virtual Stores

How can immersive virtual environments reshape the way Generation Z shops?Discover how virtual stores in the metaverse could revolutionize shopping for Gen Z. This study investigates the customer experien…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 109,51

Paul Hague
Market Research in Practice

Master the evolving landscape of market research with this comprehensive guide that bridges traditional methodologies with cutting-edge digital approaches.Market Research in Practice delivers an overview …

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Buch
Aktueller Preis: EUR 61,26

Alexander Schwarz-Musch, Alexander Tauchhammer, Bernhard Guetz
Digital Advertising in the Post-cookie Era

This book explains how companies can successfully plan and implement their online campaigns - even after the end of third-party cookies. Campaigns on social media platforms, in search engines, and through…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 39,83

Andreas Krämer, Thomas Burgartz, Christina Muzzu
Customer Value-centered Management

Part I: Introduction and General Conditions.- 1. The Changed Perspective: eagle eye instead of tunnel vision.- 2. Management after the coronavirus crisis: focus on a holistic approach.- 3. A better unders…

lieferbar innerhalb 2-3 Wochen
Buch
Aktueller Preis: EUR 85,33

Thomas H Davenport, Jim Sterne
The New Science of Customer Relationships

Praise forTHE new science OF customer relationships"The New Science of Customer Relationships offers new ways to give your individual customers better and more personalized messages and offers than I…

sofort lieferbar
Buch
Aktueller Preis: EUR 27,76

Brent Adamson, Karl Schmidt
The Framemaking Sale

This essential guide reinvents selling for today's B2B market, showing sellers how to overcome stalled deals and customer indecisionBusiness-to-business commerce is broken. Today's customers find themselv…

lieferbar innerhalb 1-2 Wochen
Buch
Aktueller Preis: EUR 28,41

Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

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Buch
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