Customer Service – alle Bücher, LPs und CDs, Seite 2

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Sven Seidenstricker, Vinzenz Krause, Karl-Christof Renz
Erfolgreiches Customer-Success-Management

Dieses essentialermöglicht einen schnellen Einstieg in das Themenfeld Customer-Success-Management. Globale digitale Vorreiter in der Digitalisierung haben erkannt, dass die organisatorische Verankerung de…

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Melanie Stehr
Kommunikationsmuster in B2B Customer Journeys

Neue Kommunikationstechnologien sowie die gesteigerte Verfügbarkeit von Informationen verändern laufend das Spektrum der Informationsmöglichkeiten in organisationalen Beschaffungsprozessen. Vor diesem Hin…

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Customer Centricity

Dieses Buch befasst sich mit der kundenzentrierten Ausrichtung von Unternehmen. Die Beitragsautorinnen und Beitragsautoren beleuchten und diskutieren sowohl die strategische Ausrichtung als auch Potenzial…

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Kerstin Sayer
Customer Success Management im Kontext der Anbieterintegration

Neue digitale Zugänge zum Kunden und eine zunehmende Beziehungsorientierung sowie kürzere Beziehungszyklen durch mehr Dynamik und Flexibilität auf dem Markt leiten in B2B-Unternehmen einen Perspektivwechs…

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Michael Kleinaltenkamp, Laura Elgeti, Katharina Prohl-Schwenke
Customer Success Management - Kundenerfolg als Geschäftsstrategie

Ende 2024 gaben fast 250.000 Personen auf LinkedIn an, eine Position als Customer Success Manager zu bekleiden. Customer Success Management (CSM) ist somit die am schnellsten wachsende Unternehmensfunktio…

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Sarah Evans-Howe
The Role of Temporality in Customer Experience

Temporality and the importance of time has evolved over the centuries. From an abstract philosophical perspective of the meaning of time, to a quantifiable commercialisation of yield from individual units…

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Buch

Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

Erscheint bald

Buch

Heather D Ramsay, Marie Rutherford
Plunkett's Procedures for the Canadian Medical Administrative Assistant

Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's heal…

lieferbar ab 27.2.2026.

Buch

Alessandro Negro, Vlastimil Kus, Giuseppe Futia, Fabio Montagna
Knowledge Graphs and Llms in Action

Combine knowledge graphs with large language models to deliver powerful, reliable, and explainable AI solutions.Knowledge graphs model relationships between the objects, events, situations, and concepts i…

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Buch

New Horizons in Artificial Intelligence in Libraries

IFLA Publications

There is increasing use of AI technologies in many aspects of library operations and types of libraries. This ranges across public, national, research, academic and special libraries and includes public a…

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Buch

Yorgos Moraitis
Robert Hart and Sino-Foreign Disputes in Qing China, 1863-1908

This book investigates the role of Sir Robert Hart in China's early engagement with Western international law, covering the period from Hart's earliest days as Inspector General of the foreign-dominated C…

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Science, Engineering Management and Information Technology

This book constitutes selected papers presented at the the 4th International Conference on Science, Engineering Management and Information Technology, SEMIT 2024, held in Ankara, Turkey, during September …

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AI and Business, and Innovation Research: Understanding the Potential and Risks of AI for Modern Enterprises

This book provides a comprehensive overview of the latest trends and developments in AI and business innovation research. In today's rapidly changing business environment, artificial intelligence (AI) has…

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Connie Turner Carden
Women of Power and Utilities

Shape shifting, X-ray vision, gravity defying: we recognize these as fictional hero superpowers. Fire, the color yellow, lack of water: we know these to be their weaknesses. Superpowers and personal krypt…

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Tiana Uribe
LemonMade

When life gives you lemons, make a business!Join best friends Jenny and Tiana as they discover the sweet taste of success with their neighborhood lemonade stand! What starts as a simple summer project bec…

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Buch

Anupalli Sudhakaraiah, N. Saradhi, N. Usha Rani
Various Studies on Split and Non- Split Dominating Sets of an Interval

The main purpose of computer networks offer many advantages including communication connected pipe lines and collaboration resource sharing the pair of intervals from ai to bi, centralized data management…

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Fien Veldman,
Hard Copy

Spending long hours in her claustraphobic office cubicle, a customer service assistant is struggling. Isolated, frustrated and lonely, she finds comfort in only one thing: the office printer. As she confi…

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Bruce M. Perrin
A Voice in the Mind

After technology robbed Randy Hutton of his livelihood, will it also claim his mind?Isabella Hutton was the up-and-coming star at Breakthrough Systems, leading a project that would help artificially intel…

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Chris Chibnall
The Parkwood Murders

Detective Nicola Bridge returns in the thrilling new novel from Chris Chibnall, creator of Broadchurch , and Sunday Times bestselling author of Death at the White Hart'This guy knows how to tell a story, …

lieferbar ab 21.5.2026.

Buch

Steven Millhauser
Disruptions

Knopf Doubleday Publishing Group

AN NPR AND NEW YORKER BEST BOOK OF THE YEAR • An exquisite new collection from a Pulitzer Prize--winning master of the short story, the culmination of a five-decade career: work that takes us beneath the …

lieferbar in mind. 4 Wochen

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