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Internal Marketing: Issues and Perspectives for Internal Customer-Centric Management

There has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations and concepts in recent years amongst academics and practitioners because there is a…

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Haq
The Year of AI and Customer Centricity

Great customer experiences don't just happen they're intentionally designed holding values of empathy, innovation, and operational excellence. This book helps to bring it all together.

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Parminder Singh Kang, Mohsin Jat, Joong Y. Son, Xiaojia Wang
Service 4.0

This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex,…

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Hans B. F. Mulder, Jan L. G. Dietz
Enterprise Ontology

Enterprise ontology is one of the conceptual pillars of enterprise engineering, next to enterprise design and enterprise governance, together accomplishing the goals of intellectual manageability, organis…

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Safety-Centric Operations Research: Innovations and Integrative Approaches

This book offers a pioneering exploration into the integration of safety considerations with operations research, providing a vital toolkit for enhancing decision-making processes in hazardous industries.…

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Jerry Granelli (1940-2021)

The Jerry Granelli Trio Plays Vince Guaraldi And Mose Allison

Product Information Over the course of a career spanning six decades, drummer Jerry Granelli has worked with many of the greatest artists across the full spectrum of jazz and beyond. On The Jerry Granel…

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CD

Fernando Montes-Tapia
Atlas of Ultrasound-Guided Central Venous Catheter Placement

Central venous catheter (CVC) placement is the most frequently performed invasive procedure in pediatric and adult patients. The indications for a CVC include hemodynamic monitoring, administration of par…

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Jerry Granelli (1940-2021)

The Jerry Granelli Trio Plays Vince Guaraldi And Mose Allison

Product Information Over the course of a career spanning six decades, drummer Jerry Granelli has worked with many of the greatest artists across the full spectrum of jazz and beyond. On The Jerry Granel…

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LP

Lizzard

Eroded

Product Information If colour can communicate forebodings of feelings and introspective mental states, then the album cover of Lizzard's Eroded would be an adequate synopsis of the current state of the …

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Havergal Brian (1876-1972)

Symphonie Nr.18

Bisengaliev, BBC Scottish Symphony Orchestra, Friend

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CD

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