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Michael Kleinaltenkamp: Customer Success Management, Buch

Michael Kleinaltenkamp, Laura Elgeti, Katharina Prohl-Schwenke
Customer Success Management

End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first imp…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 74,66*

Sverker Alänge, Annika Steiber
The Silicon Valley Model

Management for Professionals

The first edition of The Silicon Valley Model, published in 2016, addresses the need for a fundamentally new approach to managing and developing large firms with an emphasis on entrepreneurship. This seco…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 79,99*

George Tovstiga
Strategy Praxis

Management for Professionals

This book introduces a different approach to thinking about and engaging with strategy in the practice field. The insight-driven, first principles-based approach to strategising and strategic problem-solv…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 96,00*

Georg Michalik
Co-Creation Mindset

Management for Professionals

Co-creation is a major trend in management, yet no one seems to truly know what it is. With numerous examples and a Q&A section, this book explains exactly what co-creation is and how it differs from othe…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 58,66*

Small and Medium-Sized Enterprise (SME) Resilience

Management for Professionals

Small and medium-sized enterprises (SMEs) are considered particularly vulnerable to crisis situations due to their limited assets and resources as well as their great dependency on local customers. Holist…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 79,99*

Chris Erickson, Sanford L. Moskowitz
Managing Technology from Laboratory to Marketplace

Management for Professionals

Managing Technology from Laboratory to Marketplace outlines the process of getting innovative research out of the laboratory and into the market, a path which is often fraught with challenges. Many resear…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 96,00*

Mario Vanhoucke
The Illusion of Control

Management for Professionals

This book comprehensively assesses the growing importance of project data for project scheduling, risk analysis and control. It discusses the relevance of project data for both researchers and professiona…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 74,66*

Javier Papa
The Other Latecomers

Management for Professionals

In recent years, developing countries have seen the emergence of successful and innovative firms, albeit often with state support. Argentina, which faces challenges including industrial decline and macroe…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 90,66*

Adam D. M. Svendsen, Bruce Garvey
Navigating Uncertainty Using Foresight Intelligence

Management for Professionals

This book brings together a diverse range of findings on current and emerging business concerns when the authors were developing a series of 12 working Analytic Research Consortium (ARC) White Papers. It …

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Buch

EUR 106,66*

Automotive Aftermarket

Management for Professionals

The automotive aftermarket is a part of the global value network that involves manufacturing, trading, distributing and developing goods and services to global and local automotive markets. Sustainable mo…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 90,66*

Dynamic Change Management

Management for Professionals

This book offers a new perspective on change projects in organizations. While traditional approaches of analysis, planning, and implementation can be too slow and unsatisfactory in dynamic environments, t…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 106,66*

George Vekinis
The Researcher Entrepreneur

Management for Professionals

Discover a transformative book that equips aspiring 'researcher entrepreneurs' with invaluable strategies to avoid common start-up mistakes. Unveiling a fresh perspective, it emphasizes that technological…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 39,83*

-41%

Marc Helmold, Ay¿e Küçük Y¿lmaz, Tracy Dathe, Thomas Winner
Lean Management, Kaizen, Kata and Keiretsu

Management for Professionals

This book provides a holistic and practical approach to Japanese concepts of lean management throughout the business value chain. It explains principles like Kaizen, Kata or Keiretsu in a pragmatic and lo…

lieferbar innerhalb 2-3 Wochen

EUR 90,66**

Buch

EUR 53,32*

Michael Armstrong
Armstrong's Essential Skills for People Professionals

A complete guide to the skills needed for a successful career as a people professional.

sofort lieferbar

Buch

EUR 33,96*

David Liddle
People and Culture

Use this practical book to develop a combined people and culture approach in your organization.

lieferbar ab 29.7.2025.

Buch

EUR 172,39*

David Liddle
People and Culture

Use this practical book to develop a combined people and culture approach in your organization.

lieferbar ab 29.7.2025.

Buch

EUR 54,93*

René Schumann, Philippe Gillen, Stefan Oswald
System of Negotiations

This book presents criteria and recommendations for successful negotiations. The System of Negotiations, which was developed on a scientific basis for this purpose, clearly illustrates the most important …

lieferbar innerhalb 2-3 Wochen

Buch

EUR 53,32*

Project Management Institute Pmi
Business Analysis for Practitioners - Second Edition

"Business Analysis for Practitioners: A Practice Guide - Second Edition makes business analysis accessible in your professional and daily life, helping you apply business analysis skills to solve problems…

sofort lieferbar

Buch

EUR 25,43*

Michaela Alexis
No Fear Networking

Transform your networking experience with No Fear Networking Embark on a transformative journey with No Fear Networking: A Guide to Building Connections for the Socially Anxious Professional, tailored for…

lieferbar ab 11.2.2025.

Buch

EUR 28,91*

Rachel E Start, Beverly J Hancock, Tim Porter-O'Grady
Professional Governance for Nursing: The Framework for Accountability, Engagement, and Excellence

"Nursing leadership needs a common framework in which to voice their problems and solutions, form policy, and make decisions that have a clear effect on their work environment. Published in partnership wi…

lieferbar innerhalb 2-3 Wochen

Buch

EUR 118,72*

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