Relationship Management – alle Bücher, Seite 3

Customer Experience Leadership im Tourismus

Vor dem Hintergrund der zunehmenden Verschiebung von einer Produktionslogik hin zu einer verstärkten Kunden- und Erlebnisorientierung im Tourismus erfordert der Blick auf den Kunden eine neue Marketingper…

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Bill Eddy
Slic Solutions for Conflict

In a world filled with conflict, manipulation, and boundary-pushing behavior, SLIC Solutions for Conflict  offers a calm and practical guide for addressing high-conflict behavior.Drawing on decades of exp…

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Robyn Chu
Sensory Wellness

Sensational Life!As a researcher and practitioner, I have spent much of my career exploring how people find balance and meaning in their lives. Over time, I began to notice that in all our talk about well…

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Robyn Chu
Sensory Wellness Reflection Journal

Sensational Life!The Sensory Wellness Reflection Journal is the companion piece of Sensory Wellness, the life-changing book that bridges the gap between understanding sensory wellness and putting it into …

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Blackwell's Five-Minute Veterinary Practice Management Consult

Blackwell's Five-Minute Veterinary Consult

Thoroughly updated new edition of a comprehensive yet practical reference to all aspects of veterinary business and practice managementTaking a concise, bulleted approach to the subject, Blackwell's Five-…

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Klaus-Dieter Gronwald
Integrated Business Information Systems

Enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), business intelligence (BI), and big data analytics are business tasks and processes that are impl…

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Kogan Page Editorial
People Analytics 101

People Analytics 101 is an introduction to people analytics (PA), written specifically for early-career HR professionals. It emphasizes foundational skills, such as systems thinking, relationship manageme…

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Kogan Page Editorial
People Analytics 101

People Analytics 101 is an introduction to people analytics (PA), written specifically for early-career HR professionals. It emphasizes foundational skills, such as systems thinking, relationship manageme…

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CRM Goes Digital

Management for Professionals

Customer management has taken on entirely new forms since digitalization. This brand-new CRM book is dedicated to the latest approaches that dominate sales, marketing, and service in this era of digitaliz…

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Mike Wheeler
Salesforce Certified Platform Administrator Study Guide

Whether you're starting your Salesforce journey, planning a career shift, or curious about cloud computing and customer relationship management (CRM), this practical book is the source you need. Packed wi…

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Susan Nakanwagi
Critical Minerals, Sustainability, and the Energy Transition in the Global South

Global Energy Law and Policy

This book addresses the relationship between efficient management of critical minerals and sustainability in the Global South, including Sub-Saharan Africa.Critical minerals are essential raw materials fo…

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Sustainable Groundwater and Environment: Challenges and Solutions

Springer Hydrogeology

This book addresses this challenge head-on, focusing on the intersection of groundwater sustainability and environmental health. It explores the complex relationship between groundwater management and env…

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