IT-Service-Management – alle Bücher, Seite 2

Wilson Peñaherrera, Wilmer Cunuhay
RFID-based localisation services for inventory management

At a general level many companies and institutions worldwide of public character which for some time have been having problems with respect to the control, registration and location of material which hind…

lieferbar innerhalb 2-3 Wochen

Buch

Santhosh Mathew, Bhumi Purohit, Devesh Sharma
Public Financial Management, State Capacity, and Public Services in India

Even when public programmes are well-funded and well-designed, why do they fail to deliver? While existing research in political economy has identified various challenges affecting public service delivery…

lieferbar ab 24.4.2026.

Buch

Rainer Gut
Serviceempathie entfalten

In einer Zeit, in der technologische Exzellenz allein nicht mehr ausreicht, um Kunden nachhaltig zu begeistern, rückt eine entscheidende Fähigkeit in den Mittelpunkt: Empathie. Doch wie lässt sich Einfühl…

lieferbar innerhalb 2-3 Wochen

Buch

Rainer Gut
Serviceempathie entfalten

In einer Zeit, in der technologische Exzellenz allein nicht mehr ausreicht, um Kunden nachhaltig zu begeistern, rückt eine entscheidende Fähigkeit in den Mittelpunkt: Empathie. Doch wie lässt sich Einfühl…

lieferbar innerhalb 2-3 Wochen

Buch

Will Guidara
Unreasonable Hospitality

Ebury Edge

THE NEW YORK TIMES BESTSELLER AS SEEN ON THE HIT TV SHOW 'THE BEAR' 'Any organization would benefit from his thinking' Simon Sinek*,* bestselling author of Start With Why 'One of the fivebest management b…

sofort lieferbar

Buch

Will Guidara
Unreasonable Hospitality: The Field Guide

Ebury Edge

Put the ideas of the New York Times bestseller Unreasonable Hospitality into action with this beautifully illustrated, interactive companion guide from Will Guidara, former co-owner of the legendary resta…

lieferbar ab 30.4.2026.

Buch

Youth Conservation Corps

Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. The Youth Conservation Corps (YCC) is perhaps the most well recognized summe…

lieferbar innerhalb 2-3 Wochen

Buch

Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

Erscheint bald

Buch

Martin Hobratschk
Mvp Kb

What if your knowledge base could be the most valuable player in your customer service operation? For too many companies, the knowledge base (KB) is an afterthought, often a chaotic collection of outdated…

lieferbar innerhalb 2-3 Wochen

Buch

Pascal Vander Straeten
HRO Strategies for Resilient Risk Management in Banking

Palgrave Macmillan Studies in Banking and Financial Institutions

This book introduces resilience-based concepts and high reliability organization (HRO) principles---adapted from disruption-prone industries---to improve risk management for tail or extreme events in U.S.…

lieferbar ab 1.4.2026.

Buch

Corporate Governance, Sustainability and Information Systems in the Aviation Sector, Volume II

Accounting, Finance, Sustainability, Governance & Fraud: Theory and Application

This book continues the discussion on corporate governance, sustainability, and information systems related to the aviation sector from Volume I. The book explores airline management as a key factor in su…

lieferbar ab 7.4.2026.

Buch

April Rudin, Nick Rice
Wealth Management with a Difference

A unique playbook for success for wealth managers and financial advisors in the face of sweeping generational changeThere are hundreds of thousands of financial advisors globally serving clients whose nee…

lieferbar innerhalb 1-2 Wochen

Buch

Eric Ries
The Lean Startup

Most new businesses fail. But most of those failures are preventable. "The Lean Startup" is a new approach to business that's being adopted around the world. It is changing the way companies are built and…

sofort lieferbar

Buch

Stephanie Tempest
Growth-based Career Planning for Healthcare Professionals

Reimagines career development to empower healthcare professionals to grow across sectors and settingsWith retention rates continuing to challenge the sector-not only among newly qualified professionals-Gr…

lieferbar innerhalb 1-2 Wochen

Buch

Annie Lowrey
The Time Tax

A powerful investigation into how and why the government wastes our time with administrative burdens, how these burdens discriminate and drive inequality, and what we can do to protect our time---and make…

lieferbar ab 25.8.2026.

Buch

James Davies
Body

The Sunday Times bestseller with all the strategies you need to prevent pain and fuel your body to its fullest health potential.'James is incredible - he has played a huge role in helping me manage my fit…

lieferbar innerhalb 1-2 Wochen

Buch

Quentin Durand-Moreau
Job Stress Revisited

Provides a comprehensive framework for understanding mental health in the workplaceJob Stress Revisited: A Thought Provoking Take on Mental Health and Work offers a critical and much-needed re-evaluation …

lieferbar innerhalb 1-2 Wochen

Buch

David Utzke
The Digital Asset Technology Guidebook

Discover how distributed ledger technologies work under the hood and learn how to identify those that are actually cryptographically secured and decentralizedIn The Digital Asset Technology Guidebook: Dec…

lieferbar innerhalb 1-2 Wochen

Buch

Afzal Hussein
Breaking Into Banking

Discover how to get your start in the finance and banking industriesIn Breaking into Banking: The Essential Guide to a Career in Finance, renowned finance and careers commentator Afzal Hussein delivers a …

lieferbar innerhalb 1-2 Wochen

Buch

Tom Walters, Glen Cordoza
Rehab Science: Knee

Relieve knee pain and rehab injuries at home, with expert guidanceKnee pain and injuries put a real damper on your quality of life and keep you from doing the activities you enjoy. In-person physical ther…

lieferbar ab 26.5.2026.

Buch