Customer-centricity – Bücher, CDs, LPs und mehr, Seite 4

Nick Mehta, Kellie Capote

Digital Customer Success

Creating a digital product that delivers value is merely the first step in a long path to company success. You must also ensure your customers know how to unlock the value contained within your software. …

Shane Wang, Neil Bendle

The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

The Pyramids

Penetration! (Turquoise Vinyl)

Das Fünfergespann aus rasierten, Saxophon blasenden und Hall stampfenden Verrückten mischte die Bühnen der ahnungslosen Westküsten-Teenager auf und wurde 1964 durch den B-Movie »Bikini Beach« auf die Lein…

Ranjeeta Singh

Interpreting Hindu Customs

"Interpreting Hindu Customs: An Introduction to Sacred Traditions" serves as a gateway for readers to understand the profound significance of worship of various deities and rich customs and rituals within…

Emanuela Stagno, Ada Maria Barone

Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers' life, this book provides a com…

V. Kumar

Valuing Customer Engagement

In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. There is a pressing need …

Simone Zanchini (geb. 1973)

Don't Try This Anywhere

Es gibt Akkordeonisten im Jazz, die das Instrument wirklich weiterentwickeln. Zu diesen gehört Simone Zanchini. Der Akkordeon-Virtuose hat sein Instrument am Rossini Konservatorium in Pesaro mit Auszeichn…

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.

Parminder Singh Kang, Mohsin Jat, Joong Y. Son, Xiaojia Wang

Service 4.0

This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex,…

Livia Rainsberger

The Modern Customer ¿ the PHANTOM

This book shows how companies can - and must - adapt their sales strategies and processes to changing customer expectations in times of digital transformation and markets volatility. How can sales address…

Jake Dunlap

The Innovative Seller

Praise for THE INNOVATIVE SELLER "The Innovative Seller is a brilliant blend of innovative strategies and real-world applications, making it a key resource for sales professionals seeking to elevate their…

Fela Kuti

Live In Amsterdam (Remastered)

Der dritte und letzte Schwung der umfangreichen Repackaging- & Remastered-Kampagne, anlässlich des 75. Geburtstages des legendären Afrobeat-Originators Fela Kuti, bringt acht Alben (meist) aus den 80er Ja…

Ralf Strauss

Data-Driven Customer Engagement

Embark on a journey through the rapidly evolving landscape of Marketing Technology (MarTech) with this comprehensive guide. From understanding the strategic imperatives driving MarTech adoption to navigat…

Sophie Hodorowicz Knab

Polish Customs, Traditions & Folklore

"A richly detailed and well-informed month-by-month accounting of all the major Polish customs and traditions practiced over the centuries. Ms. Knab stirs and reawakens our ancestral memory." ―The Kosciu…

Ranjeeta Singh

Interpreting Hindu Customs

"Interpreting Hindu Customs: Deeper Insights Into Hindu Sacred Traditions" is the second installment in the "Interpreting Hindu Customs: Bite-Sized Learning" series. Building on the foundational concepts …

Conflict

The Ungovernable Force (Limited Edition) /Colored Vinyl)

Jeofrey Bean, Vineetha Raveendran

Next Generation Customer Experience

The next generation, Gen Z, is more different than any other generations compared. With Next Generation Customer Experience, Jeofrey Bean (Customer Experience Revolution and Customer Experience Rules!) an…

Ross Smith, Mayte Cubino, Emily McKeon

The AI Revolution in Customer Service and Support

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revol…

Mohamed Zaki

Data-Driven Customer Experience Transformation

Understand how to leverage data and the latest technology including AI to deliver excellent customer experiences across digital, social and physical channels.