Trefferliste "Customer-centeredDesign" - alle Bücher, CDs, LPs und mehr

James Lees

The Laws of the Customs with the Tariff, or Customs Table, and Customs Forms

Reprint of the original, first published in 1859. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

James Lees

The Laws of the Customs with the Tariff, or Customs Table, and Customs Forms

Reprint of the original, first published in 1859. The Antigonos publishing house specialises in the publication of reprints of historical books. We make sure that these works are made available to the pub…

The Cassandra Complex

[PIAS] 40

John Goodman

Strategic Customer Service

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M…

The Pyramids

Penetration! (Turquoise Vinyl)

Das Fünfergespann aus rasierten, Saxophon blasenden und Hall stampfenden Verrückten mischte die Bühnen der ahnungslosen Westküsten-Teenager auf und wurde 1964 durch den B-Movie »Bikini Beach« auf die Lein…

Neil Bendle, Shane Wang

The Customer Asset

This book delves into the concept of customers as financial assets, explaining how firms can assess investments in customer relationships. The authors present the VARIED framework for quantifying the cust…

Simon & Garfunkel

Bridge Over Troubled Water (Clear Vinyl)

Simon & Garfunkel waren das erfolgreichste Duo der 60er Jahre. Und sie waren (gemessen an den Schallplattenverkäufen) auch das erfolgreichste Duo der 70er, der 80er und der 90er Jahre, obwohl die beiden s…

Marco Bertini, Oded Koenigsberg, Elie Ofek

Unlocking Customer Advantage

Discover how to capitalize on what makes your business -- and its products -- truly valuable to customersIn Pay Back: Turning Customer Value into Lasting Revenue, a team of veteran business strategy thoug…

Ada Maria Barone, Emanuela Stagno

Artificial Intelligence along the Customer Journey

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers' life, this book provides a com…

Peter Cross, Jo Causon

Start with the Customer

This is a book for anyone in the service of customers. In a changing world, where everyone claims to be customer-centric, what does it really take to grow a business with customers back where they belong?…

Timothy Lyons

EU Customs Law

The fourth edition of EU Customs Law provides a rigorous and thorough examination of all aspects of EU Customs Law.The work begins by analyzing the international law framework of the EU customs union and …

Ralf Strauss

Data-Driven Customer Engagement

Embark on a journey through the rapidly evolving landscape of Marketing Technology (MarTech) with this comprehensive guide. From understanding the strategic imperatives driving MarTech adoption to navigat…

Sophie Hodorowicz Knab

Polish Customs, Traditions & Folklore

"A richly detailed and well-informed month-by-month accounting of all the major Polish customs and traditions practiced over the centuries. Ms. Knab stirs and reawakens our ancestral memory."―Th…

Alice Gerrard

Custom Made Woman

Alice Gerrard, an award-winning and storied folk and bluegrass musician for over 50 years, is one of the notable few women in a heavily male genre. Custom Made Woman tells Gerrard's story through the musi…

Fela Kuti

Live In Amsterdam (Remastered)

Der dritte und letzte Schwung der umfangreichen Repackaging- & Remastered-Kampagne, anlässlich des 75. Geburtstages des legendären Afrobeat-Originators Fela Kuti, bringt acht Alben (meist) aus den 80er Ja…

Fela Kuti

Box Set 6 Curated By Idris Elba (Limited Edition Box Set)

Limitierte und liebevoll von Schauspiel-Star Idris Elba zusammengestellte Vinyl-Box des Afrobeat-Pioniers Fela Kuti.

Sarah Evans-Howe

The Role of Temporality in Customer Experience

Temporality and the importance of time has evolved over the centuries. From an abstract philosophical perspective of the meaning of time, to a quantifiable commercialisation of yield from individual units…

Nils Fränzel

Customer Experience in the Context of Omnichannel Retailing

The research focus of Nils Fränzel is on customer behaviour in omnichannel retailing. He focuses on the multidimensionality of customer experience and the reciprocal interactions between different dimensi…

Andreas Krämer, Thomas Burgartz, Christina Muzzu

Customer Value-centered Management

Part I: Introduction and General Conditions.- 1. The Changed Perspective: eagle eye instead of tunnel vision.- 2. Management after the coronavirus crisis: focus on a holistic approach.- 3. A better unders…