Varsha Jain – alle Bücher

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Artificial Intelligence in Customer Service

This edited volume elucidates how artificial intelligence (AI) can enable customer service to achieve higher customer engagement, superior user experiences, and increased well-being among customers and em…

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EUR 182,07*

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Customer Centric Support Services in the Digital Age

This book explores how customer service can become the singular competitive differentiator for organizations in the digital era. Given the pace of digitization and the rise in customer expectations post-p…

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EUR 182,07*

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Janine Barchas,

The Novel Life of Jane Austen

The Novel Life of Jane Austen is a beautifully illustrated graphic biography that brings to life the remarkable story of one of Britain's most beloved authors. Through vivid artwork and compelling narrati…

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Janine Barchas,

The Novel Life of Jane Austen

A brilliant collaboration between internationally acclaimed Jane Austen expert, Janine Barchas, and New York Times bestselling graphic novelist, Isabel Greenberg.  The Novel Life of Jane Austen is a one-…

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AI, Blockchain and Self-Sovereign Identity in Higher Education

Advanced Sciences and Technologies for Security Applications

This book aims to explore the next generation of online learning challenges including the security and privacy issues of digital transformation strategies that is required in teaching and learning. Also, …

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EUR 219,03*

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