IT-Service-Management – alle Bücher, Seite 3

Christian Bux
Strategies for a Sustainable and Environmentally Friendly Hospital Foodservice Management

Sustainable catering aspires to reduce the environmental impacts of foodservice by serving nutritional, safe and environmentally friendly meals, and Italy has embraced the adoption of environmentally frie…

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Rainer Gut
Serviceempathie entfalten

In einer Zeit, in der technologische Exzellenz allein nicht mehr ausreicht, um Kunden nachhaltig zu begeistern, rückt eine entscheidende Fähigkeit in den Mittelpunkt: Empathie. Doch wie lässt sich Einfühl…

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Santhosh Mathew, Bhumi Purohit, Devesh Sharma
Public Financial Management, State Capacity, and Public Services in India

Even when public programmes are well-funded and well-designed, why do they fail to deliver? While existing research in political economy has identified various challenges affecting public service delivery…

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Challenges of Healthcare Systems in the Era of COVID-19

In light of the Covid 19 pandemic and its impact on healthcare systems, this book examines health care innovations and service management models and discusses significant reforms and organizational and ma…

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Will Guidara
Unreasonable Hospitality

Ebury Edge

THE NEW YORK TIMES BESTSELLER AS SEEN ON THE HIT TV SHOW 'THE BEAR' Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.Will Guidara w…

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Will Guidara
Unreasonable Hospitality: The Field Guide

Ebury Edge

From the New York Times bestselling author, former co-owner of the #1 restaurant in the world, and co-producer of the Emmy Award-winning series 'The Bear' comes the much-awaited interactive guide to putti…

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Martin Hobratschk
Mvp Kb

What if your knowledge base could be the most valuable player in your customer service operation? For too many companies, the knowledge base (KB) is an afterthought, often a chaotic collection of outdated…

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Deborah Saunders
Remarkable Brand Experiences

In this book, you'll discover what is meant by the Branded Customer Experience, why it's so important today, some of the common hurdles in executing a brand experience strategy, compelling examples from c…

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Dario Sgrulletti, Francesco Ruggiero, Umberto Filotto
The European Framework of Credit Intermediaries

This open access book provides an overview of the credit distribution ecosystem in Europe, with a specific focus on the definitions, laws, and authorities related to the figures of credit intermediaries (…

lieferbar ab 20.10.2025.

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Sustainable Wealth Management Revisited

Sustainable Finance

This edited book discusses the transformative impact of women in the financial sector, spotlighting female leaders pioneering sustainable wealth management practices. Through in-depth interviews, case stu…

lieferbar ab 16.1.2026.

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Erin Motz
Yoga Fix

An accessible guide designed for beginners and those struggling with common modern ailments, offering step-by-step photographic instructions for effective yoga poses and stretches that target issues like …

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Daniel Hicks, Carra S Sims, Mary Avriette
The Army Combat Fitness Test (ACFT) and the Health of the Active Component

This report examines the relationship between the Army Combat Fitness Test (ACFT) and injury risk among active component soldiers and recommends policy options that the Army can consider to assess soldier…

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Karen Smiley
Medical Billing & Coding for Dummies

An essential guide to starting a career in medical billing and coding.Health care is growing by leaps and bounds, and every medical office, hospital, and urgent care center needs at least one medical bill…

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James Davies
Body

The Sunday Times bestseller with all the strategies you need to prevent pain and fuel your body to its fullest health potential.'James is incredible - he has played a huge role in helping me manage my fit…

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Eric Ries
The Lean Startup

Most new businesses fail. But most of those failures are preventable. "The Lean Startup" is a new approach to business that's being adopted around the world. It is changing the way companies are built and…

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Brett Gardner
Buffett's Early Investments

Buffett's Early Investments investigates ten investments that legendary investor Warren Buffett made in the 1950s and 1960s - earning him his first millions - and uncovers unique insights in the process.U…

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Annie Lowrey
The Time Tax

A powerful investigation into how and why the government wastes our time with administrative burdens, how these burdens discriminate and drive inequality, and what we can do to protect our time---and make…

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Cristian Bravo, Sebastian Maldonado, Maria Oskarsdottir
Deep Learning in Banking

Unlock the potential of artificial intelligence to transform financial services for a new eraDeep Learning in Banking; Leveraging Artificial Intelligence for Next-Generation Financial Services by Cristián…

lieferbar ab 30.12.2025.

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Afzal Hussein
Breaking Into Banking

Discover how to get your start in the finance and banking industriesIn Breaking into Banking: The Essential Guide to a Career in Finance, renowned finance and careers commentator Afzal Hussein delivers a …

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V. Srinivasan, Tim Faulkes, Albert Autin, Paige Roberts
Aerospike: Up and Running

"If you're a developer looking to build a distributed, resilient, scalable, high-performance application, you may be evaluating distributed SQL and NoSQL solutions. Perhaps you're considering the Aer…

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