Kofi Dzigbodi: Everyday Negotiation Scripts, Kartoniert / Broschiert

Klappentext

You've negotiated three times today and didn't notice. You decided who handled the school run. You told a colleague you'd "try" to finish something you had no time for. You looked at a bill that felt too high and paid it anyway. Every one of those moments was a negotiation, and the words you chose shaped what you walked away with. Here's the problem with most negotiation advice: it gives you theory, then abandons you in the moment. You know you should "focus on interests, not positions," but your heart is pounding, someone is waiting for your answer, and you have no idea what to actually say. This book fixes that. It gives you the exact words to say it right every time. Everyday Negotiation Scripts is your practical, word-for-word companion for negotiation at work, with money, and in relationships. Inside are ready-to-use negotiation scripts, communication strategies, and practical techniques for getting what you want while protecting your relationships. Inside this book series of Say It Right Every Time, you'll get the exact words to: Ask for a raise or promotion and negotiate a job offer without freezing up Push back on impossible deadlines and scope creep without being called "difficult" Lower bills, waive fees, and handle debt collectors calmly Talk about money at home without turning it into a fight Renegotiate chores and the invisible mental load fairly Set boundaries with friends and family and say "I love you, but no" Navigate romantic conflict, big decisions, and heated conversations Negotiate better prices and deals without being "that customer" Fix a wrong order or bad service and ask for your money back Handle people who interrupt, shout, guilt-trip, or manipulate Follow up when someone ghosts you and walk away with your dignity

What makes this book different? Every script comes with a short "Why This Works" note, so you understand the psychology and can make the words your own. You'll also get "If It Doesn't Land" backup lines for when someone pushes back, guidance on whether to say it out loud or in writing, and a one-page cheat sheet and quick exercise at the end of every chapter. You'll learn practical negotiation skills for difficult conversations, workplace communication, salary negotiation, persuasive communication, assertive communication, conflict resolution, and everyday relationships. The goal isn't to win every conversation but to say it right every time. It's to communicate clearly, negotiate confidently, and find solutions that respect both sides. The final chapter teaches a simple five-step formula for building your own scripts from scratch, so you're never caught wordless again. Over 150+ ready-to-use Scripts are included. A Negotiation Script Lab turns the techniques into a lasting habit through small, low-stakes daily practice. Grounded in research. The techniques draw on psychology, behavioral science, and relationship research and can be used immediately. Honest about its limits. This is a book about influence, not manipulation. It shows you how to ask clearly while respecting the other person, and when a situation calls for more than a script, such as professional help or knowing your legal rights. Stop replaying conversations afterwards, thinking of the perfect thing you wish you'd said. Start walking in with the words already in hand.