James: Collective Employee Turnover and Organizational Performance in Banking
Collective Employee Turnover and Organizational Performance in Banking
Buch
- tredition, 06/2024
- Einband: Kartoniert / Broschiert, Paperback
- Sprache: Englisch
- ISBN-13: 9783384258281
- Bestellnummer: 11893395
- Umfang: 220 Seiten
- Gewicht: 380 g
- Maße: 234 x 155 mm
- Stärke: 16 mm
- Erscheinungstermin: 12.6.2024
Achtung: Artikel ist nicht in deutscher Sprache!
Klappentext
This title uses clear and concise language to capture the reader's attention. Here's a breakdown:"High Turnover, Low Performance": This paints a direct picture of the negative correlation between employee turnover and organizational success.
"The Banking Industry's Revolving Door": This creates a vivid metaphor to illustrate the ongoing cycle of employee departures in the banking sector.
We can delve deeper by exploring the specific consequences of high turnover in banking:
Loss of Expertise: Experienced employees leaving the bank take valuable knowledge and skills with them, impacting efficiency and the quality of service.
Training Costs: The constant need to recruit and train new employees increases operational costs and can disrupt overall workflow.
Customer Dissatisfaction: Inconsistent service and a lack of familiarity with customer accounts can lead to frustration and customer defection.
The title effectively frames employee turnover as a significant concern for the banking industry, suggesting a need for exploring solutions to retain talent and enhance organizational performance.
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