Claire Agutter: ITIL® Foundation Essentials ITIL 4 Edition
ITIL® Foundation Essentials ITIL 4 Edition
Buch
- The ultimate revision guide
- ITGP, 04/2020
- Einband: Kartoniert / Broschiert, Paperback
- Sprache: Englisch
- ISBN-13: 9781787782136
- Bestellnummer: 9907479
- Umfang: 92 Seiten
- Nummer der Auflage: 20002
- Auflage: Two
- Gewicht: 113 g
- Maße: 196 x 127 mm
- Stärke: 10 mm
- Erscheinungstermin: 9.4.2020
Achtung: Artikel ist nicht in deutscher Sprache!
Klappentext
ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:
This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:
Start preparing for your ITIL Foundation exam - order your copy today.
ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.